Location: Hybrid work schedule in Melbourne, FL | Reports to: Executive Director

Vision

To Write Love on Her Arms is a non-profit movement dedicated to presenting hope and finding help for those struggling with depression, addiction, self-injury, and suicide. TWLOHA exists to encourage, inform, inspire, and also to invest directly into treatment and recovery.

Purpose

The Financial Controller plays a strategic leadership role in managing TWLOHA’s financial health. This position exists to ensure the integrity of financial reporting, drive financial planning and analysis, uphold compliance with legal and regulatory requirements, and support the long-term sustainability of TWLOHA’s mission. This role blends hands-on accounting with high-level financial strategy.

Core Responsibilities

Financial Strategy, Planning, & Analysis

• Lead the development of TWLOHA’s annual budget in collaboration with the Executive Director and department leads
• Monitor monthly financial performance against budget and provide regular variance analysis and forecasting
• Develop financial models to support decision-making and long-term planning
• Provide financial insight to support grant proposals, program design, and organizational strategy

Accounting & Financial Management

• Maintain accurate and timely posting of all revenue and expenses in QuickBooks, with appropriate accounts, classes, and job coding
• Reconcile bank accounts, credit cards, and other accounts monthly
• Oversee all payables and receivables, ensuring timely invoicing and vendor payments
• Manage the general ledger and review the trial balance for accuracy

Internal Controls & Compliance

• Maintain and enhance financial policies, procedures, and internal controls to safeguard assets
• Ensure compliance with GAAP and all nonprofit-specific accounting standards
• Lead preparation for the year-end audit in partnership with external auditors
• Ensure timely and accurate filing of the IRS Form 990 and all required state and federal business, charity, and sales tax filings and reports

Payroll, Benefits & Retirement

• Oversee bi-weekly payroll processing, ensuring compliance with tax laws and employment regulations
• Manage employee benefits-related financial responsibilities, including 401(k) contributions and reconciliation
• Collaborate with HR on the financial implications of compensation strategies and benefit changes

State Registrations, Sales Tax & Multistate Compliance 

• Ensure TWLOHA remains in good standing with all states and foreign countries in which it is registered to operate, including all required state charitable solicitations and business licenses to ensure national compliance
• Provide oversight and support for sales tax compliance related to e-commerce and event sales

Financial Reporting

• Prepare monthly and quarterly financial statements and reports for the Executive Director, Board of Directors, and program management staff
• Build and maintain dashboards and metrics that reflect TWLOHA’s financial health and program impact
• Provide narrative insights alongside financial reports to inform leadership decision-making

Team & System Oversight

• Supervise and lead the Operations Manager in the day-to-day operations of the finance team. Provide clear direction, support professional development, and ensure high performance standards for accuracy, timeliness, and compliance with all applicable regulations
• Team management includes setting goals, conducting regular check-ins, and completing performance evaluations. It also involves addressing personnel issues proactively by providing coaching, mentoring, discipline when necessary, and monitoring workload balance to adjust assignments as needed.
• Provide oversight and training to any bookkeeping staff as needed
• Maintain and improve the efficiency of financial systems and integrations (e.g., QuickBooks Enterprise Desktop, Ramp, Paylocity)
• Identify and implement technology solutions that streamline financial operations

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field required; CPA or MBA preferred
• Minimum 5–7 years of non-profit accounting or finance experience, including experience with audits and compliance
• Proficiency with QuickBooks Desktop and/or QuickBooks Online, and strong Excel skills required
• Familiarity with sales tax, payroll systems, charitable filings, and non-profit fundraising systems
• Strong analytical, organizational, and communication skills.
• Alignment with TWLOHA’s mission, values, and commitment to mental health advocacy

Compensation and Benefits

• Salary: $72K to $82K
• Health, dental, and vision insurance
• 401(k) with employer match up to 3%
• Vacation Days, Personal Days, and Paid Holidays
• Flexible, collaborative, and mission-driven work culture
• Opportunities for professional development and growth
• TWLOHA Online Store Stipend
• Employee Wellness Program
• Hybrid work structure + flexible work schedule

Availability

The position is full-time and remote: 40 hours a week, Monday through Friday. It will involve some night, weekend, and holiday work when necessary.

How to Apply

To apply, please submit the following to [email protected]:

• A resume highlighting your relevant experience
• A cover letter explaining your interest in the role, how your background aligns with the mission and programming of TWLOHA, and what you hope to contribute as Financial Controller

Applications will be reviewed on a rolling basis until the position is filled. Early applications are encouraged. Once you have applied, you will be contacted if we need any additional information. You may not receive a response right away.

This listing will be removed when the position is filled.

TWLOHA is an equal opportunity employer. We welcome and encourage applicants of all backgrounds and identities to apply. If you need assistance or accommodations during the application process, please contact us at [email protected].