To The Strangers Who Kept Me Going

By Sigrid NMarch 8, 2021

When I graduated college and moved away from Atlanta, one person was the hardest to leave behind: the cashier at the Whole Foods on Ponce de Leon.

I came in every morning before class for a large coffee and a chocolate chip muffin. I’d wait in his line no matter how long it was. He always smiled and teased me if I wasn’t wearing pink. I’d pull up my sleeve to show off my pink watchband, and he’d tip his head back laughing.  I teared up the last morning I came in and told him I was moving. He walked me out and gave me a hug goodbye. Years later I still find myself racking my brain, trying to remember his name. I’m pretty sure it started with J or G. There was nothing romantic about any of it—but it’s always felt like a meaningful relationship. He was a friendly and familiar face at a time when I felt incredibly alone.  

For years, I’ve been drawn to the near-strangers in my life. I feel a little guilty about that sometimes. I’m incredibly fortunate to have a loving family and caring friends, and I don’t want to minimize the importance of those relationships. They’ve saved my life, time and time again. But my memories are filled with the familiar faces of strangers.

It started 25 years ago, with the PICU nurse who came into my hospital room with a copy of Teen Magazine and asked to braid my hair. She sat on the edge of my bed, running her fingers through my hair as we leafed through the magazine. She said she hated school too, and that it would get better. I didn’t believe her, but her warmth made me safe and beautiful.

And the boy who taught me all the Mortal Combat cheat codes on Super Nintendo. We sat in the rec room of the adolescent psych ward that afternoon, playing for hours. I was scared to be there, scared to be anywhere, but he made me feel okay. I remember the room, the misshapen plaid couch, his face, his smile, his story—I wish I could remember his name.

Then there was the super cute guy at the Blackstone Brewpub my first night in Nashville. I was 16, and devasted my family had just moved halfway across the country. We never even made eye contact but seeing him made me feel like maybe things wouldn’t be so bad after all.

The Nine West sales associate who convinced me to flaunt my height as I nervously looked in the mirror, commenting on how I’d be over 6 foot in heels. I left the store with a pair of killer black boots—plus a new-found sense of self-confidence.

The fratty guy in the packed Hell’s Kitchen bar during the World Cup. He noticed me fighting back tears as I tried not to panic in the crowd, gave a knowing smile, and subtly moved his rowdy friends a few feet away so I had room to breathe.

The woman at the W. 31st St DMV who helped me register my car. She laughed and smiled the whole time, and when she learned I’d just bought my first car outright, she said she was proud of me. I laughed and smiled and beamed at her words.

The Bluestone Cafe worker who left a handwritten note in my takeout bag. “Thanks, mate! I hope you have a beautiful day :)” I teared up reading it, as my morning had been far from beautiful, but the kind words were a catalyst for turning that day around.

The put-together blond behind me in the crowded elevator, quietly zipping up the back of my dress when I was exhausted and rushing to work. Every impatient New Yorker who patiently held doors and hailed cabs when I was on crutches.  Every person who passed me toilet paper from under the neighboring stall. Every stranger who spotted me a poop bag during a late-night walk with my dog.

These relationships may be on a no-names basis, but they remind me that our experiences are shared. They provide a feeling that we’re all connected, a sense that even a fleeting interaction can have a lasting impact. A hope that maybe we’ll be a friendly and familiar face to someone else.

So to anyone who feels alone, who feels like they don’t matter, please know you are not alone and you do matter. You are among strangers who care deeply. And you matter, sometimes profoundly, to people who do not even know your name. We all need your friendly and familiar face. I need you.

And to the cashier at the Whole Foods on Ponce de Leon, I truly wish I could thank you by name.

People need other people. You are not weak for wanting or needing support. If you’re seeking professional help, we encourage you to use TWLOHA’s FIND HELP Tool. If you reside outside of the US, please browse our growing International Resources database. You can also text TWLOHA to 741741 to be connected for free, 24/7 to a trained Crisis Text Line counselor. If it’s encouragement or a listening ear that you need, email our team at [email protected].

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Comments (16)

  1. Jill

    I love this. Thank you for writing, because *this* is all that matters. I know how all these random “relationships” have been so important to me, and I try to pass it on and do the same for someone else… because you never know what someone else might be going through at that time. This is what I truly loved about my full time job as a cashier. I gave a smile, a true compliment, a GENUINE “enjoy your day” bc every day is a beautiful day to be alive. I know what it’s like to not feel that. xoxo

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  2. Roslyn

    Ya this hit home in a different way, not only is it moving just within itself but I sometimes get mad at my mother for being out so much trying to find stranger connections ! I know it sounds unfair, *like why wouldn’t you want your mom to meet nice people?* but there’s more to back those thoughts I have towards her and this subject; this was a eye opening message, Thank you, and I love my mom

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  3. diane

    💕 I’ve convinced myself that friends and family take turns helping me thru the difficulties of life, but strangers are kind (more often than not) without knowing – sometimes maybe guessing – what struggle I have found myself in at that moment. thank you for reminding me to appreciate those moments.

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  4. jennifer tworkowski


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  5. James Fults

    I feel alone, Unwanted,Underappreciated, Unloved, not good enough,,Way to many times. Im thankful to the kind souls I’ve meet on my journey of homelessness, and finding my true self, my voice,what I stand for,,Justice for my Soul…Keep on Keepin On…We All Matter!!!

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  6. Carol Shea

    Thank you for such a beautiful story of hope. I find solace in people I meet too.

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  7. Whitney

    Thank you for sharing your story 💛

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  8. Tina

    Thank you for sharing your story. Also for the subtle reminder that being kind can really make someone else’s day and make them not feel so alone.

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  9. Heidi

    So, so beautiful.🥹Every act of Kindness, no matter how small, can truly save lives.

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  10. Victoria Tapp

    Suicide touches everyone. Kindness goes a long way.

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  11. Alex

    This totally resonated with me! I always tell the kids at my morning coffee shop that their care and kindness towards me, made the difference during one of the most lonely periods of my life. They saw me when everyone else in my life refused to and that saved me each day. I try to always be kind to others and give out love and positive energy back whenever I am capable. It does matter.

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  12. Niki

    Teared up at this. I love the connections we have with strangers. Sometimes there’s a warmth inexplainable. This is why I have a favorite Starbucks because of the baristas, a favorite park because it seems like everyone’s there for the same reason — to find rest in the middle of a bustling, busy city.

    Thank you for sharing this!

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  13. Jacob

    Even a cactus has flowers. There is always a way and you are beautiful.

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  14. Kali

    Absolutely beautiful

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  15. rhyann

    this was life changing

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  16. lemon

    Petey’s song Goodnight Nurse is a great musical representation of this exact concept, thank you for sharing!

    Reply  |  
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